A seasoned creative director with an eye for design and a cranium for business, Susan is one of those rare creatives that does not break out in hives when managing the day-to-day operation of a business. With over 20 years of experience in creative agencies big and small, Susan is adept at juggling deadlines and budgets while always delivering compelling, strategy-focused work with a meticulous attention to detail.

Susan founded Soapbox in 2008 to provide agency-level brand expertise without the agency-level bull. Motivated by the passions that drive her clients to do what they do, Susan is especially fond of the fierce will and independent spirit of entrepreneurs and small businesses.

When not making the Soapbox world go round, Susan dabbles in puppetry and other works of the sewn form, while caring for her four young human puppets and a menagerie of sheep, cows, chickens, goldfish and vegetables.


We are soapbox.

We are seasoned writers, designers and strategists.
We are insatiable explorers, probers and problem solvers.
We are also world travelers, fashion designers, homesteaders, musicians and puppet makers.

We are Soapbox, a team of creative marketing folks who bring years of collaboration and experience to the process of nurturing a brand. Whether it’s launching a new company or approaching a new audience, we use our creativity, curiosity, wisdom and get-it-done attitude to help our clients succeed.

We ♥ our clients, both GINORMOUS and tiny.

Whether you're a David or a Goliath, Soapbox molds to your needs. Scaling up or down, working alongside your team or in partnership over the incredible Internet — we bring decades of experience and insights across industries, geographies and markets to each project we approach. Below are some of the more well-known brands we’ve worked with over the years.



Through customized services that meet ever-changeable marketing needs, Soapbox aims to empower its clients with creative and pragmatic solutions that can even be implemented in-house. (Or of course, presented on a silver platter — wah-la!)



It's best to have a plan. To thoughtfully understand your audience and focus on the most effective ways to connect with them. And then what? We can help you with this!